From a friend’s Facebook status:
On the line with tech support for my nook, gotta love when things screw up!!
Yeah, you see when you use real things called BOOKS, there’s absolutely no reason for you to call tech support. They really can’t break. There can never be any hard drive problems. The program won’t unexpectedly crash. One of the benefits of dealing with dead trees; what you see is what you get. Unless you drop the book in a barrel of ink or rip a page, you can’t really screw it up. And if you do those things, there’s no need to call tech support because everyone will know you’re just a dumbass.